Both Update companies specialize in organizing work and information with an emphasis on processing information efficiently and accurately. The current staff includes permanent field employees who service clients in the areas they live, plus a fully equipped office that operates between 9AM to 5PM, Monday through Friday. The average employee stays with the company for over 10 years!
All employees are permanent workers, assigned to specific accounts and specific tasks. The Update companies do not offer temporary office workers. They do, however, handle special one-time projects directly related to records management like file room conversions, data entry, imaging, records retention schedules, inactive records management, records relocation management, vital records protection, and backlog filing.
The clerical staff possesses the following qualifications:
accuracy in grammar, spelling, and punctuation
ability to understand and file standard alphanumeric sequences
ability to lift standard size boxes (up to 40 pounds)
attention to details
effective oral communication skills
ability to work independently
strong organizational skills
strong customer service orientation
experience using automated office systems
Management
Lucy Rieger, MLS
Ms. Rieger is President of Library Update and Vice-President of Records Update, a women-owned WBE certified company, which provides clerical services to corporations, law firms, accounting firms, universities, government agencies, and not-for-profit organizations that need to manage their information. She started Library Update in 1977 and has employed a hands-on approach to the management of operations from her very first day in business. She earned her Masters in Library Science from Rutgers University and has served as the President of the New Jersey Law Librarians Association. She has published articles about clerical work and electronic resources in professional journals and newspapers, as well as compiling manuals for assorted work processes for various companies.
Lucy Rieger is a member of the Association of Records Managers and Administrators (ARMA International); American Association of Law Librarians (AALL); Special Libraries Association (SLA): New Jersey Law Librarians Association (NJLLA), current President 2006-2007; and Professional Records & Information Services Management (PRISM).
Sofia Empel, MLS
Ms. Empel is the President of Records Update, a women-owned WBE certified company, which provides clerical services to over 400 corporations, law firms, and other organizations in New York, New Jersey, southern Connecticut, and eastern Pennsylvania. She earned her Masters in Library and Information Science with a Certificate in Advanced Studies in Archives and Records Management from Long Island University. Currently she is pursuing a Ph.D. in Information Studies, a broad-based discipline that includes all facets of information. Ms. Empel has 27 years of coordinating and directing the activities of Records Update employees. She has the ability to work with all levels of personnel and to analyze and solve problems quickly and decisively.
She is a member of the Association of Records Managers and Administrators (ARMA International); Law Library Association of Greater New York (LLAGNY); Society of American Archivists (SAA); and Professional Records & Information Services Management (PRISM).
Both Update companies specialize in organizing work and information with an emphasis on processing information efficiently and accurately. The current staff includes permanent field employees who service clients in the areas they live, plus a fully equipped office that operates between 9AM to 5PM, Monday through Friday. The average employee stays with the company for over 10 years!